Who we are. We are an independent online booking agency. We earn a commission from hotels for booking their rooms. We charge a modest service fee for use of our reservation booking system. Have more questions, please, contact us using email form bellow or go to register as user in our Hotel booking forum I would like to pay for the room directly at the hotel. Is it possible? In the hotel industry, there are different channels of reservation to the hotel, thus resulting in different pricing structure. Although the hotel is the final accommodation provider, the room rates can be varied for the same hotel and even for the same room, depending upon through what channel the hotel receives its booking from. The room rates provided on Langkawi-Hotels-Classify.com are already the Special Discounted Rates based upon Pre-payment Basis. These rates are applicable only if booked through our website and are not available at the hotel. In case you wish to pay your room directly at the hotel upon check in or check out, you should then make the reservation directly with the hotel or with the other travel agents that support "Direct Payment at the Hotel". As explained above, the pricing structure will be different and please be reminded that the "Discounted Rates on Pre-payment Basis" are not applicable for this reservation channel of "Direct Payment at the Hotel". What is the cancellation and refund policy of the hotel after I pay? The Cancellation Policy for each individual hotel is unlikely to be the same and can be varied depending upon the season. In every e-mail confirmation, we will notify you of the cancellation policy in case you have to cancel your booking after you make the payment. Please take note of this cancellation policy carefully since some hotel may not impose any penalty charge if cancelled X number of days before the arrival date, while some only 1 night, and while some - ALL. We are fair and square! The remaining amount after being subjected to cancellation charges will be refunded back to you by your credit card, bank draft or bank transfer. More FAQ
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